24-hour Support
We respond to funeral enquiries and help families begin the arrangements.
On Sum Funeral Services
On Sum Funeral Services
Perfect EndingFarewell at Ease
Specialist Asian & Chinese Funerals
On Sum Funeral Services supports Chinese, Asian and multicultural families across Melbourne with respectful funeral arrangements in Cantonese, Mandarin and English.
When someone passes away, we explain each step clearly and respectfully. We can arrange transfer and mortuary care, funeral planning, Chinese funeral traditions, Asian and multicultural ceremonies, cremation or burial, funeral products and flowers, documentation, and repatriation overseas or into Australia. Our team follows the arrangements from the first call through to the funeral service.
Entrust every detail to On Sum.
Immediate Help After Someone Passes Away
On Sum provides 24-hour telephone support, 365 days a year, to help families with the first arrangements when someone passes away.
Funeral Planning
We plan the date, venue, ceremony, cremation or burial, and the items required.
Transfer of the Deceased
We contact the hospital, aged care home, doctor or coroner, arrange transfer and care of the deceased, and attend to preservation, preparation and dressing.
Funeral Costs and Melbourne Service Area
On Sum provides funeral services for families in Melbourne and throughout Australia. We first listen to the family's faith, cultural traditions, wishes and budget, then plan suitable arrangements and explain each service and fee.
Families can choose the venue, religious celebrant, cremation or burial, funeral products, flowers and other services they need. Each arrangement is itemised clearly so the family can make an informed decision.
Cultures and Faiths We Support
On Sum can arrange Chinese traditional, Buddhist, Taoist, Christian, Catholic, Japanese-style and other cultural funerals, as well as modern non-religious farewell services.
We first learn which beliefs, customs and family traditions matter to you, then contact the celebrant, church, venue and service providers so the funeral reflects your wishes.
From Passing to Farewell
1. Transfer of the Deceased
We contact the hospital or relevant organisation and arrange for your loved one to be transferred to a mortuary for care.
2. Funeral Planning
We plan a personalised service for the deceased and the family, including the date, venue, ceremony, cremation or burial, and all ceremonial details.
3. Family and Friends Attend the Funeral
We manage the funeral from beginning to end on the day, helping family and friends give their loved one a warm and dignified farewell.
Asian Funeral Services
We provide the following funeral arrangements according to each family's needs.
Transfer of the Deceased
We contact the hospital, aged care home, doctor or coroner, arrange transfer and care of the deceased, and attend to preservation, preparation and dressing.
Funeral Planning
We agree on the date and venue, arrange viewing or farewell ceremonies, and organise the religious celebrant, ceremony proceedings and attendance of family and friends.
Cremation and Burial
We assist with cremation or burial applications and book the crematorium, cemetery, grave and related facilities.
Funeral Products and Flowers
We offer coffins, urns, flowers, chapel arrangements, hearses, memorial portraits, video recording, obituary notices and acknowledgements.
Documents and Applications
We assist with death registration, death certificates, cremation or burial documents, and related follow-up arrangements.
International Repatriation
We arrange repatriation overseas or bring the deceased from overseas to Australia for cremation or burial.
Real Service Photos
These photographs document On Sum services, chapel arrangements and seminars, helping families understand funeral venues, flowers, cultural ceremonies and pre-planning.
Chapel and Flowers
We arrange the farewell venue, casket, flowers and ceremony proceedings according to each family's needs.
Religious and Cultural Ceremonies
We arrange Chinese traditional, Buddhist, Taoist, Christian, Catholic and multicultural funerals.
Pre-planning
Through seminars and personal consultations, we help families understand cremation, burial, cemetery and funeral arrangements.
Why Families Choose On Sum
Every family has different beliefs, traditions and budgets. We listen carefully to your wishes and plan a suitable farewell.
More than two decades of experience, personally guided by Emily
From the first phone call, we take time to understand the family's needs.
Funeral Planning
We plan the arrangements around the family's faith, culture, budget and venue.
Respect for Every Faith
We arrange Chinese traditional, Buddhist, Taoist, Christian, Catholic and multicultural funerals.
Itemised Written Quote
Services, funeral products and third-party charges are explained separately in an itemised written quote.
More than two decades of experience, personally guided by Emily
Emily Choy has more than two decades of funeral and celebrant experience in Melbourne. From the first phone call, she listens to the family's situation, assists with transfer of the deceased, funeral arrangements, cremation or burial, and explains fees, documents and the next step clearly.
Families can speak directly in Cantonese, Mandarin or English, with the same person continuing to follow the arrangements. Read Emily Choy’s interview story →
FIVE-STAR SERVICE
Five-Star Service, Personally Guided
Emily arranged everything quickly at short notice and made the service personal and warm.
Professional, patient and kind throughout every funeral arrangement. Highly recommended.
Friendly, careful and professional with both the funeral and burial services.
A lighter, less sombre experience than other funeral services.
Patient multilingual support in Mandarin, Cantonese and English, even with last-minute changes.
Professional, efficient and compassionate guidance through every step.
Every detail was handled seamlessly with compassion and professionalism.
Fluent Cantonese and English communication, with clear guidance through the arrangements.
5 STAR CARE
“A beautiful funeral was arranged for my grandmother.”
John Lin
Google Review Excerpt
5 STAR CARE
“Everything ran smoothly and efficiently.”
MasterxDoctor
Google Review Excerpt
5 STAR CARE
“Professional service and support.”
Hua Liu
Google Review Excerpt
Frequently Asked Questions
These are the questions families most often ask when they first contact us.
What Should the Family Do First After a Death in Hospital?
Call On Sum and tell us which hospital or aged care home your loved one is at. We will contact the facility and arrange the transfer once the required documents and permission are available. You can also read what to do after someone passes away.
Can On Sum Arrange Cremation or Burial?
Yes. We plan cremation or burial around the family's wishes, faith or cultural traditions, venue requirements and necessary documents. Read about our cremation services or burial services.
Can On Sum Arrange Buddhist, Taoist or Chinese Traditional Funerals?
Yes. We first ask which customs the family wishes to observe, then coordinate the religious officiant, venue and funeral products. Learn about our Chinese traditional funeral services.
How Can I Obtain a Written Quote for Services and Funeral Products?
Call or email On Sum with the location of your loved one and any initial preferences for cremation or burial, religious or cultural ceremonies and funeral products. We will then provide an itemised written quote.
Can On Sum Repatriate the Deceased to or from Australia?
Yes. We can arrange the documentation, mortuary care, flights and receiving funeral provider required by the destination. Learn about our international repatriation service.
Email On Sum
On Sum provides 24-hour telephone support throughout the year for funeral arrangements, service information and cemetery enquiries. Call us to explain the current situation.
